Shipping Information & Return Policy
Sauce Warehouse Shipping Information
Sauce Warehouse Ships to All 50 States.
- All products contain <0.3% Delta-9 THC and are legal to ship to all 50 states per the 2018 Farm Bill. Extra shipping fees may apply to orders being shipped to Hawaii & Alaska.
- As individual states frequently implement and change their own laws regarding CBD products, we ask that customers check with their local laws before ordering. Sauce Warehouse will not be held liable for any legal issues experienced by customers ordering products that are banned/illegal in their local jurisdiction.
- We are currently only shipping to the UK. We hope to be able to ship to more international locations in the future.
- Orders placed from within the UK are limited to products containing 0.10% Delta-9 THC or less. UK orders for products containing levels of Delta-9 THC above this limit will be refunded.
Free Shipping Sitewide on Orders Over $45 (excludes international orders)
USPS First-Class: $3.99
USPS Priority Mail: $9.00
USPS Priority Mail + Cold Pack: $11.00
UPS Next Day Air (includes cold pack): $50
USPS First-Class International: $25
USPS Priority Mail International: $40
USPS Priority Mail International Express: $70
COLD PACKS: We understand for those living in warmer climates the heat can be a concern when ordering less stable concentrates like Live Resin through the mail. We have added the option to have your package shipped USPS Priority Mail with a Cold Pack included to protect your order from the heat. The extra cost simply covers our cost for the cold pack and priority shipping. For best results, place your order on Monday or Tuesday. Extra cold pack available upon request.
UPS Next Day Air: UPS Next Day Air orders must be placed before 1 PM (EST) M-F, or before 10 AM (EST) on Saturday in order to receive your order the next day. Orders received after these times will be delayed by one day. Orders received on Sunday will be shipped on Monday and delivered on Tuesday.
If you have any questions about having items shipped via UPS Next Day Air, please let us know!
FLORIDA RESIDENTS: Due to packages notoriously being lost in the Ybor City USPS Distribution Center, we strongly recommend choosing USPS Priority Mail at checkout. We cannot file claims on lost packages shipped using Standard Shipping (USPS First Class), and we cannot guarantee replacement or reimbursement if your package is lost.
USPS First Class: 2-5 business days
USPS Priority Mail: 2-3 business days
UPS Next Day Air: Next day by 10:30 am - 12 pm depending on location
USPS First-Class International: 11-20 business days (usually within 1.5-2 weeks)
USPS Priority Mail International: 6-10 business days
USPS Priority Mail Express International: 3-5 business days
Orders received before 1 PM (EST) M-F will ship the same day. UPS Next Day Air orders must be received before 10 AM (EST) on Saturdays for same day shipping. All other orders will ship the next business day (UPS & USPS does not operate on Sundays). Tracking information will be provided via email as soon as a shipping label has been created.
All orders are shipped in discreet packaging. All items are vacuum sealed for an added layer of privacy, and a notice to law enforcement is included just in case a package is ever opened during transit. (We have never had this happen, but just in case!)
All sales are final! Due to the complications frequent returns would create with our payment processor, we do not offer refunds or returns. We do however go out of our way to make sure our customers are satisfied. If you have any issues with your purchase, feel free to contact us and we will do our best to provide a solution.