All orders over $150 (excluding taxes) ship free via USPS Ground Advantage mail service.

Orders below the free shipping minimum ($150 excluding taxes) will be charged a $4.99 shipping fee.

Please Note: In some cases a higher shipping rate will be charged due to weight/size of items in the order.

Expedited shipping options are available for additional cost.

USPS Priority Mail - $12.00

UPS Ground - $10.00

*UPS Next Day Air - $50.00

*Due to being understaffed at the moment, UPS Next Day Air orders will ship within 1-2 business days. You will not receive your order "Next Day", but you will still receive it sooner than you would using the other shipping options. (We have to make this clear here, because a lot of folks don't read this stated clearly at checkout.)

For an additional fee, we offer the option to have your items shipped with a cold pack inside an insulated box. This may help to keep concentrates stable during shipping, especially in warmer climates.

When Cold Shipping is added to your order, you must choose an expedited shipping service. For best results, place your order on Monday or Tuesday.

UPS:

Ships within 1-2 business days.

USPS:

Ships within 1-2 business days.

Orders placed on the weekend or on holidays will be shipped within 1-2 business days.

PLEASE NOTE: These are typical processing times which may vary depending on our current workload and other unforeseen circumstances.

PLEASE NOTE: On certain occasions we may go on vacation and throw up an extended sale, or have larger holiday sales running. Your order will be delayed. Please be patient with us during these times, we do not have a huge shipping department/team.

PLEASE NOTE: Please do not message us every hour asking about your package. We know you really want it, we buy stuff online too. We are doing our best. Thank you for your patience and understanding.

USPS Ground Advantage:

3-5 Business Days

USPS Priority Mail:

2-3 Business Days

UPS Ground:

3 Business Days

UPS Next Day Air:

10:30 AM - 12:00 PM the next day, depending on location*

*dependent on order date & time

All estimates from date package is accepted by shipping courier.

Shipping delays may occur from time to time due to several factors including extreme weather, courier errors, holidays, etc.

Sauce Warehouse is not responsible for any shipping delays or errors that occur after a package has been shipped. Once we have shipped a package, we have zero control over the shipping time or delivery process.

These issues will need to be resolved by contacting USPS or UPS directly.

USPS Customer Service

1-800-275-8777

Hours of Operation:

Monday - Friday 8:00 AM - 8:30 PM EST
Saturday 8:00 AM - 6:00 PM EST

UPS Customer Service

1-800-742-5877

Hours of Operation:

Sunday - Saturday 6:00 AM to 1:00 AM EST

If you'd like us to contact USPS or UPS on your behalf please let us know, we would be happy to help!

We have partnered with Route to provide shipping insurance for just $2.15 on all orders under $100, and around 2% of the order total for orders over $100.

When you add Route shipping insurance to your cart, Route will also help us make the shipment of your order carbon neutral.

To include this insurance on your order simply 'opt-in' on the cart page by clicking the button directly above the checkout button.

You can file claims for lost/damaged/stolen packages via the Route App which is available in the App Store, or you may ask us to file a claim on your behalf.  If you have any questions about Route shipping insurance, please contact us and we will be happy to assist. 

Due to state laws, we cannot ship to AK, IA, ID, LA, & UT.

As individual states frequently implement and change their own laws regarding CBD products, we ask that customers check their local laws before ordering.  Sauce Warehouse will not be held liable for any legal issues experienced by customers ordering products that are banned/illegal in their local jurisdiction.

We do not ship internationally at this time.

All sales are final. We do not offer refunds or accept returns.

By making a purchase at www.saucewarehouse.com you are agreeing to these terms.

We do however go out of our way to make sure our customers are satisfied.

If you have any issues with your purchase, feel free to contact us and we will do our best to provide a solution.